Ambasada Innowacji Korporacyjnych
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Bartosz Małecki

Implementation and Training Specialist

Bartosz Małecki

biuro@ambasada-innowacji.pl

CRM system implementationTraining on office toolsArchive digitalizationProcess diplomacyOptimization of work in Excel

Technology that doesn't get in the way of work

Bartosz joined the Corporate Innovation Embassy in March 2017. He started by fixing simple errors in databases, but quickly realized that the problem wasn't hardware, but instructions that no one understood. Over the last 8 years, Bartosz has trained 124 people in three different production companies near Poznań. His method is simple: first, he watches how people work, and only then suggests any changes in the computer. We respect old rules, so Bartosz never throws proven methods away.

In 2022, Bartosz led a project for a spare parts warehouse. Employees there lost an average of 3.2 hours a day manually rewriting orders from emails to the system. Bartosz didn't buy them expensive software for hundreds of thousands. Instead, he prepared a simple script and trained the 4-person team on using the new view in the table. Work time on orders fell by 47% in just two weeks. This is technology the human way – meant to save time, not add to the work.

Heads-up: Bartosz has one rule he sticks to rigidly. If he sees that a given process in a company works well on a piece of paper, he doesn't try to digitize it by force. He believes that by not breaking what works, one builds the greatest trust. In meetings with clients, he rarely opens his laptop in the first hour. He prefers to listen to where the biggest arguments appear when passing documents between the office and the warehouse.

Privately, Bartosz lives in Poznań's Jeżyce and is passionate about renovating old mechanical clocks. This activity has taught him patience and precision, which he now uses in implementing CRM systems. He claims every company is like a mechanism – if one gear jams, the whole structure loses its rhythm. His task is to find that one element and gently oil it using appropriate IT tools.

To start a collaboration with Bartosz, you don't need a doctorate in computer science. He speaks the language of benefits, not source code. Last quarter, he closed 7 projects, each of which brought real savings of around 2,400 PLN per month on the reduction of invoice errors alone. He can be stubborn when he sees errors in the process logic, but he always does it in the spirit of process diplomacy, so no one in the team feels worse because of the new technology.

You might be interested in the fact that Bartosz prepared a short, 3-page guide on how not to break Excel when sharing a file among 5 people. You can ask for it during the first talk.